Snow job: problems with city's plow app
Jan 11, 2017 | 4660 views | 0 0 comments | 449 449 recommendations | email to a friend | print
This past weekend, New York City found itself blanketed in a light snowfall. It was nowhere near the record-setting blizzard of last year, but one of the same problems as last year emerged.

Once again, the city's faulty PlowNYC app was incorrectly showing roads had been plowed, when they in fact were still blanketed in a thick coating of snow. This is problematic because it leads to inaccurate information on the Department of Sanitation's end.

Sure, the average resident can look outside and see that there's still snow on the road and it would be better not to drive, but if DSNY and the app have the same information, then DSNY would see in their records that the road has allegedly been plowed and it doesn't need attention.

Some roads seem to go entirely ignored for long stretches.

For residents of the outer boroughs where public transportation can be scarce, an unplowed road is a much bigger deal that in other parts of the city. People in these neighborhoods rely on cars to get to work, school or the grocery store.

It should be clear that frustrations with unplowed roads should not be taken out on hardworking DSNY laborers. They work long shifts out in the snow to ensure everyone across New York City is safe and it's not their fault that the app the city utilizes isn't accurate.

We should actually be praising these workers when, despite the failings of management, they're still out there working in freezing temperatures.

Fortunately, the snowfall this weekend was on the smaller side, so things were able to resume as normal after about a day.

But we've seen major snowfall in this city before, and if PlowNYC can't get a minor snowfall right, it's scary to think what will happen if the skies decide to dump two feet of fresh snow on New York City again this year. This past weekend, New York City found itself blanketed in a light snowfall. It was nowhere near the record-setting blizzard of last year, but one of the same problems as last year emerged.

Once again, the city's faulty PlowNYC app was incorrectly showing roads had been plowed, when they in fact were still blanketed in a thick coating of snow. This is problematic because it leads to inaccurate information on the Department of Sanitation's end.

Sure, the average resident can look outside and see that there's still snow on the road and it would be better not to drive, but if DSNY and the app have the same information, then DSNY would see in their records that the road has allegedly been plowed and it doesn't need attention.

Some roads seem to go entirely ignored for long stretches.

For residents of the outer boroughs where public transportation can be scarce, an unplowed road is a much bigger deal that in other parts of the city. People in these neighborhoods rely on cars to get to work, school or the grocery store.

It should be clear that frustrations with unplowed roads should not be taken out on hardworking DSNY laborers. They work long shifts out in the snow to ensure everyone across New York City is safe and it's not their fault that the app the city utilizes isn't accurate.

We should actually be praising these workers when, despite the failings of management, they're still out there working in freezing temperatures.

Fortunately, the snowfall this weekend was on the smaller side, so things were able to resume as normal after about a day.

But we've seen major snowfall in this city before, and if PlowNYC can't get a minor snowfall right, it's scary to think what will happen if the skies decide to dump two feet of fresh snow on New York City again this year.
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