I’ll fully admit, I can’t get enough baseball in person. The sport can never get old to me.
All that being said, the Yankees business administration has been anything but fan friendly over the last couple of years, and has, in fact, gone out of its way to alienate a good portion of the fan base with certain policies.
Once again, the administration’s out-of-touch nature was on full display regarding their latest feud with StubHub regarding ticket policies for the 2016 season.
The Yankees have been at odds with StubHub due to the fact that lower-than-face value tickets have been featured all over their website since the new Yankee Stadium was built in 2009.
Late last week, the Yankees announced they would no longer allow fans to print out tickets from home purchased off the StubHub website.
The Yankees claim that this policy is to prevent ticket fraud, but in reality it’s to prevent fans from using StubHub and forcing fans to use Yankee Ticket Exchange instead.
It’s unfortunate, because for many fans, StubHub was a convenient and at times a reasonable way to buy tickets on the secondary market.
I was lucky enough to get seats on StubHub way below-market value on a variety of different occasions, including very good seats at the new Yankee Stadium.
The idea of trying to curtail folks from using the website as a source for buying tickets is flat out petty.
Not only have the Yankees been petty regarding this entire situation, the business management side of things sounds very out of touch when making their rounds with the local media.
Yankees COO Lonn Trost appeared on my radio station WFAN with morning hosts Boomer Esiason and Craig Carton and tried to defend the new way of doing business, but instead he added fuel to the fire with this statement:
“The problem below market at a certain point is that if you buy a ticket in a very premium location and pay a substantial amount of money,” Trost said. “It’s not that we don’t want that fan to sell it, but that fan is sitting there having paid a substantial amount of money and (another) fan picks it up for a buck and a half and sits there, and it’s frustrating to the purchaser of the full amount. And quite frankly, that fan may be someone who has never sat in a premium location. So that’s a frustration to our existing fan base.”
Essentially Trost implied that certain folks don’t belong down in the $1,000 Legends Suites. Those seats right behind home plate and right around the on-deck circle belong to corporations, clients and a bunch of suits.
Not the common Yankee fan.
Trost is implying that he’d prefer to have the Legends Suites unoccupied as opposed to having common fans sitting in those seats who “don’t belong” in his eyes.
The folks who stand up with two strikes, the folks who will try and get the crowd going, there’s no place for you in the first-class Yankees Legends area. You’re not good enough, you’re not rich enough.
Give me a break.
This sort of language is exactly what is wrong with the new Yankee Stadium and the way this team handles it’s business regarding the fan base.
They are much more interested in protecting the corporations as opposed to the everyday Yankee fan.
They’d rather have suits talking on their cell phones, not paying attention to the game, as opposed to passionate, enthusiastic hard working every day Yankee fans in those seats.
It’s so unacceptable on so many levels and it sadly speaks to the new climate that has been around the Yankees since they built the new stadium in 2009.
The passion, life and enthusiasm that was always a fabric of the old Yankee Stadium has been replaced by the cold, lifeless interests of big business and empty seats throughout the ballpark.
Sadly, for the last six years it goes just beyond the issue with StubHub. The Yankees have upset their core fan base on so many different levels.
It’s unfortunate, it’s sad and quite frankly it’s just flat out wrong.
You can listen to me Wednesday (10-2 a.m.), Friday (2-6 a.m.), Saturday (5-9:30 p.m.) & Monday (1-6 a.m.) on WFAN Sports Radio 660 AM/101.9 FM.