I’m writing this letter in response to the 9/4/08 letter titled, “St. John’s Hospital Needs Overhaul,” in response to Thomas Singleton’s letter and as a concerned employee of St. John’s Queens.
How upsetting it is as an employee to read such terrible things about our hospital. We, the employees are all so very sorry that this patient experienced such care during his stay. We do truly hope he is feeling better.
However, Mr. Singleton’s response was far from adequate. He did not stand up for all the employees who on a daily basis care about SJQ, for all the employees who are loyal to our institution and who provide the best care possible everyday they walk into the building. Mr. Singleton is the head of a turnaround/consulting team, who have been with us over 11 months. Along with his 40 constituents they receive at least $1,000,000 a month, that’s right $1,000,000 a month, draining us of spirit, money and reputation. Along with all his consultants and the local leadership teams they have ignored that our patients really do come first, have successfully alienated many of our physicians again, and have ignored poor working conditions and the morale issues of our staff. Instead, they fill their pockets, leave for Tennessee and beyond every weekend and show no care for the daily running of our hospital. Local leadership as well as her team too are just a puppet to this consultant team contributing greatly to this “sick” environment by leading with closed eyes, no vision and showing little respect for us who really care about St. John’s.
We the staff have no confidence in Mr. Singleton, his consultants and our local leadership team and say, “Enough.” Give us St. John’s Queens Hospital back so that we can restore its reputation in the right way.
Our leadership has engaged my union (1199), but with no real commitment or follow-up. They choose instead not to lead by example, but to just continue their empty lip service.
I ask sincerely that you withhold my name when publishing this letter as well from my employer SJQ for fear of losing my job, but hope you will publish this as a sincere apology to Captain Charles R. Ebersole, and in defense of our reputation and the employees who hold it so clear.
A very concerned employee at St. John’s
(Name Withheld Upon Request)