“In response to concerns from our customers, we will conduct a full analysis of the line that we hope to complete by the end of June,” said MTA spokesperson Kevin Ortiz.
When asked if the full analysis would affect riders in any way, Ortiz said he couldn’t comment on that aspect of the study. He also refused to elaborate on any specific problems the MTA would study.
Brooklyn and Queens elected officials, many of whom took part in rallies over the past few months demanding a study, were pleased to see the MTA take action.
“G train riders spoke,” said State Senator Daniel Squadron. “Now, this full-line review will give us real answers to lead to real changes. The MTA deserves great credit for its willingness to continue working together toward the reliable service G train riders deserve.”
Squadron and other elected officials sent a letter to the MTA on January 27 urging the agency to do a full-line review as they had done in the past with the F and L lines.
The line has earned the nickname the “ghost train” because of its infrequency. Including spotty service, critics argue the G train has become notorious for service changes and disruptions, and lacks free out–of-system transfers.
John Raskin, executive director of the Riders Alliance, was glad to hear that the MTA will be doing the review.
“The G train is often maligned, but it’s vitally important for the resident of North Brooklyn,” he said. “Riders Alliance members have already made some suggestions for better service, and we’re happy to work with the MTA and our local officials to identity more solutions and implement them quickly.”
The G train is one of the only options for residents from Queens to connect to Brooklyn, and vice-versa, without going through Manhattan.
“The G train is a lifeline for New Yorkers traveling between Queens and Brooklyn,” said State Senator Michael Gianaris of Astoria.