Bus dispatchers unhelpful
Mar 16, 2010 | 3527 views | 0 0 comments | 43 43 recommendations | email to a friend | print
Dear Editor:

What is the exact nature of a dispatcher's job? At the intersection of Woodhaven Blvd. and Queens Blvd., there are several dispatchers who don't seem to do anything at all and it makes me wonder what their function is supposed to be and why they pull down a salary for doing NOTHING!

Are they supposed to be out on the street by the buses? Because when the weather is cold, you will not find them on the street. They stay in their parked cars half a block away from the buses with their motors running. The city pays for that waste of gasoline, doesn't it? I know that buses are supposed to shut off their engines when they are parked.

Why are these guys allowed to run their engines? If you ask them why there hasn't been a Q38 bus in almost an hour, they will tell you, "It's not my line", and you will get the same answer from all of them. Isn't that amazing?

Nobody will own-up to being involved with the Q38 when there's an issue with the line. When the Q38 finally DOES show up, there's 3 to 4 together in a pack. If you ask the Dispatcher for his badge number, he will refuse to give it to you. Is that standard MTA policy? Not to let the public know your badge number?

I think the MTA would be better off just firing and getting rid of all this worthless baggage, since they don't seem to be performing any sort of worthwhile function.

Sincerely,

Lawrence Miller

Middle Village
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